Cancellations, returns and refunds
Please email or call if you wish to cancel or return a item.
You may return the item upto 30 days after receipt of the item, due to the nature of our products all returns must still have the safety seal in the bottles still intact unless product is deemed faulty.
Returns are at buyers expense (unless deemed Faulty) and no return is accepted without a returns authorisation number. Teignbridge Chemicals reserve the right to refuse returns without a authorisation number.
Refunds are processed within 48 hours of a return, a refund will be excluding any postage costs. Returns are checked on Fridays so expect a refund on the Monday providing the item meets our safety checks.